I’m not accustomed to lining up for breakfast at 6 a.m. Indeed, at that hour, I’m often the first customer in the restaurant door.
But on an ungodly early-morning B.C. Ferries sailing to Vancouver Island, there’s already a line snaking down the hallway by the time I emerge from the subterranean parking deck. As a visiting Albertan, I’m at an obvious disadvantage to the savvy locals, who are out of their vehicles the second they stop and scrambling up the labyrinthian staircases to the cafeteria.
Rather than be the 30th person in line at the Coastal Cafe, I wander up to the serving area, just to observe how the kitchen staff is going to handle this hungry, thirsty mob. With great efficiency, it turns out.
It’s a coordinated symphony of movement, with a team of hustling cooks and a “conductor” barking out occasional requests for, say, eggs over easy or hollandaise sauce and salsa on the side. So, yes, they do “made to order”.
Now, on a packed ferry, speed and volume is obviously going to trump quality. But my eggs and hash browns are surprisingly good, fresh and hot—for a price that’s quite reasonable (about $12) compared with the ferry ride itself. When I can make my own push-button Americano, to boot, it all adds up to a pretty decent breakfast.
The seamless operation is something your typical brunch spot could learn from, especially on a winter weekend, when you’re shivering in a line going out the below-freezing door. On the ferry, the whole breakfast rush is over in about 30 minutes, with satiated customers retreating to their seats and screens.